Sales growth begins with customer retention. Measure your performance with our beautiful LeadSurveys™.
LeadSurveys™ are customer feedback surveys re-imagined. Shorter. Mobile. Beautifully designed review sites that allow you to gather performance ratings from recent visits. It costs 5-7 times more to acquire a new customer than it does to sell to an existing one. So why not keep the customers you already have?
Automatically identify and contact upset customers before they have the opportunity to damage your reputation.
Customers who have a poor experience are 50 percent more likely to share the experience on social media or online review sites than customers who have a good experience. Wouldn't you like to have a safety net for your business?
Feedback is just the beginning. Connect with your customers in the moment, and then market to them for a lifetime.
Effortlessly get customers to like your business on Facebook and opt-in to future email offers right from your LeadSurvey™. Then engage your loyal customers online and with email to get them to spend more. Made even easier with MailChimp integration.
Turn your customer feedback into data-driven decisions that will ensure repeat business.
Our real-time online reporting platform is command central for our business. Quickly scan comments each day for great and poor customer experiences. Monitor potential problems on a weekly-basis before they become critical issues. Identify core business issues that you and your team need to strategically tackle in order to grow sales.
On average, loyal customers spend 10 times more over their lifetime than regular customers. Are you doing everything you can to make sure they keep coming back?
Our solution combines powerful features, premium resources and amazing support to help you keep your customers happy and coming back.
We work hard and have fun, and are extremely passionate about helping other businesses realize their full potential.
Joe is a digital marketing and customer experience expert. He's helped many industry-leading businesses attract, retain and engage customers.
Fun fact: Joe wrote a novel that is now collecting dust in one of his desk drawers.
John has extensive experience in software and IT systems development. He's built feedback platforms for some of the world's top brands.
Fun fact: John lived in 10 different places growing up and attended high school in Germany.
Charlie works hands-on with business owners every day to help them grow sales. Prior to joining Elevate, Charlie was CEO of AutoData.
Fun fact: Charlie's nickname at the office is "Chip" after one of our customers kept calling him that.
Matt's experience is a unique blend of sales and retail operations. He spent over 10 years on the frontlines at Walgreen's.
Fun fact: Matt is not only an employee but a customer too. He owns an independent liquor store.